Who we are
Welcome to the World of 7132
The 7132 Hotels represent a positive way of life, harmony and open-mindedness. Vals is a small authentic mountain hamlet in the middle of the unspoilt nature of Grisons. Let yourself be inspired by this archaic alpine world. Not just working together, but living together, in Vals is a very intense experience, more so than elsewhere. The only way to make it work out is to be sensitive to the needs of others and to treat each other with respect. Motivated, competent staff are the calling card of our hotels, and form the bedrock of their success. This makes it perfectly natural for us to invest in the systematic professional development of our staff. I very much look forward to working with you to continue the success story of the 7132 Hotels.
Katrin Rüfenacht
General Manager
Meet our Team!
How we do it
Vision
Luxury and design hotel wrapped into one. 7132 stands for an exclusive lifestyle and an exceptional experience of space, created by world-class architects. The 7132 Hotel is a leading, independent 5-star superior hotel in Switzerland. The Art of Design – Inspiring. Surprising. Different. The globally renowned architects Tadao Ando, Kengo Kuma, Thom Mayne and Peter Zumthor created amazing types of rooms. The 7132 House of Architects is an exclusive 4-star architecture hotel. The Art of Swissness – Primeval. Cosy. In the heart of a mountain hamlet. The modern rooms with their chalet chic harmonise with the archaic landscape of Vals. The 7132 Glenner is an authentic guest house. The 7132 Hotels offer supreme quality in every respect, including architecture, gastronomy and services.
Mission
The 7132 hotels and restaurants bring you a spectrum of deliverables that is ahead of its time without denying its origins. The personality of the hosts, combining warmth and respect, play a key role as they anticipate the desires of their guests, and satisfy them with lavish attention to detail. We love to take care of our guests with heart-felt hospitality and genuine smiles. We create personal moments during which our guests come to terms with their specific desires and themselves in an intense personal experience – interacting with their environment, with us and with other people. To achieve this, we hire, develop and empower talented staff so as to integrate them into our dynamic team.
Our sustainability guide.
Benefits
At 7132 you get to work a regular 5-day week, each week. No surprises there - you are able to plan ahead and make the most of your time off.
As a team member, you have free access to one of the most iconic thermal baths in the world. Relax at 7132 Therme after work.
When you are not exploring the mountains, hiking, biking or skiing, find your balance in our well-equipped gym - open to all employees.
Live the 5-star-life and benefit from employee discount in most of our F&B Outlets and even at the 7132 Spa.
Invite your friends and family upon availability for a discounted rate to 7132 House of Architects or to one of our employee studios.
Being a tight-knit team, we like to celebrate our successes and show appreciation for our colleagues' efforts. Forget all about work during our quarterly staff get-togethers. Exclusive dinners on top of the mountain, ice skating disco or open-air cinema at the thermal baths - there are endless possibilities.
All Benefits are only available with a valid employee ID (Favur); you can find an overview at the below link.
Safety & data protection
Escape routes and emergency exits
- Always keep escape routes freely accessible and passable.
- Do not obstruct escape routes with furniture, stored goods, etc.
- Stairwell closures and fire doors are closed or can close freely in the event of a fire.
- Do not block fire doors with wedges etc.
Fire protection
Step by Step, when confronted with a fire
- keep calm
- anyone who discovers a fire should immediately inform reception (extension 2002) of where there is a fire and what is burning
- inform neighbours
- close windows and doors
- fight the fire
- do not use the lift
- on instruction, invite guests to go quietly down the stairs to the ground floor to the assembly point between House of Architects and Haus Tomül
- all staff to enquire at reception where they will be deployed and be available to management and the fire brigade
Data protection at a glance
Data protection is an important topic that concerns the security and privacy of personal data.
Since 1 September 2023, Switzerland has adopted the EU's Data Protection Act (DPA). This means that there are new regulations on how we are allowed to handle data.
The safety officer is Marco Mittner and he can be reached via +41 79 61 10 800.
First aid kit locations
Accommodation & Catering
Meal times
Lunch 11:30 a.m. - 1 p.m.
Dinner 5:15 p.m. - 6:20 p.m.
The staff lounge also serves as a lounge outside of meal times. The restaurant is generally open from 06:45 a.m. to 11 p.m.. The Staff Lounge is a non-smoking area. Seating is reserved for smokers on the lounge terrace.
We provide our staff with Valser water, free of charge. Please return the empty bottles. Coffee and tea can be prepared à discrétion in the staff restaurant. A contribution towards the expenses of CHF 9 per month will be deducted from your salary.
For meals for employees without a catering contract, there are meal cards available at the Front Office for CHF 120 (subscription of 10 meals).
Room regulations
Deposit: one month's rent. The deposit will be charged to your salary.
On the day of your departure, your room will be inspected by the housekeepers. If the room is in a clean and tidy condition, the deposit will be refunded. We will charge for any wilful damage.
We ask you not to paint, stick or nail anything to the walls in the rooms!
There is a hoover on each floor. Please return it after use.
Empty deposit bottles must be returned to the Economat. There is a collection point for disposable bottles in each building. The rubbish bags can be disposed in the containers. Please do not use the rubbish bins on the premises for waste disposal.
It is expressly forbidden to take hotel crockery, cutlery, glasses, furniture etc. into the rooms. This is considered theft.
Please note that owners also live in certain apartments.
We expect you - as a representative of the 7132 Hotel - to behave considerately and respect the house rules.
Please observe the employee regulations at all times.
Appearance
All of our employees represent the 7132 Hotels, both internally and externally. This should be the benchmark of our conduct whenever possible. Our ambition of flawlessly executing each service is underscored by a visually impeccable appearance of the respective employees. Each employee is therefore responsible for maintaining a sophisticated and responsible conduct.
You should put a premium on a clean and well-groomed appearance and personal hygiene.
Your hair should always be freshly made up and well cared for. Bold hair dyes such as blue, yellow, purple, green, etc. are not permitted. If you have longer than shoulder-length hair, you should without exception wear it pinned (e.g. chignon, banana bun).
We expect a fresh look. We expect you to wear discreet make-up and lipstick.
Men should always be clean-shaven or don a neatly trimmed short beard, whereas a three-day beard is inappropriate.
Your finger nails should always be short and trimmed. Nail polish should be perfectly applied and not be chipped. Permitted are classic nail polish colours only. Employees working in the kitchen and therapy departments are exempt from this guidance.
Visible piercings and tattoos are not permitted and should be concealed. Be sure to wear discreet jewellery, in moderation.
You should wear closed and clean shoes. The colour of your socks/hosiery should match your footwear.
Bath attendants and therapists are permitted to wear open shoes with non-slip quiet soles. Toe nails, if visible, must be impeccably trimmed. Permitted are classic nail polish colours only.
You should always wear your uniform, where applicable, in accordance with the hotel’s guidance. It should always be clean and in perfect order. Change it regularly, even when on the job.
The cleaning of uniforms is taken care of by our laundry service.
Illness & Accidents
Illness
If you are unable to come to work due to illness, please inform your department manager immediately. From the second day of illness onwards, a doctor's certificate must be presented. Certificates of incapacity for work will only be accepted if they are signed by our company doctor, Dr Kaczmarek (except in emergencies or if the doctor is absent).
Accidents
Accidents must be reported immediately and without delay to the department head and the employee office. Please submit the completed accident form (accident form on file) to HR.
The insurance companies pay as follows:
Illness up to 60 days: 88%, longer than 60 days: 80%
Accident: 1st day 100%, 2nd and 3rd days 88%, from the 4th day onwards 80%
Accident insurance: Helsana Insurance AG, P.O. Box, 8081 Zurich
You can find all the details in the insurance regulations.
General Information
Staff entrance
Please only use the staff entrance, which is located next to the workshop and leads into the hotel via the cloakroom.
Valuables
The company accepts no liability for your personal valuables. Lockable boxes are available in your department for this purpose.
Lost property
There is a form for this in Housekeeping. Please obtain it there and fill it out and return it.
Wage payments / advances
Wages are transferred to the salary account by the 6th of the following month. Please open an account immediately after your arrival in Vals and share your account number with us. Wage advances can be requested from the staff office between the 10th and 20th of the month in an emergency.
Tidiness and cleanliness
Tidiness in the workplace and in your accommodation is expected and reflects positively on you as a person. This also means you are responsible for disposing of your own waste: rubbish belongs in the designated containers, PET bottles in the collection bin, and glass in the glass container.
Mail distribution
Your private mail will be handed over to your department head by the reception every day at around 10.00 am. Please do not ask for any mail at the reception desk. Outgoing mail: Please take it to the post office yourself. To have mail delivered to the hotel, use this address format:
Postal address
Herr / Frau Lydia Muster
7132 Hotel
Poststrasse 560
CH-7132 Vals
Radio/TV
The use of radio, TV, PC, laptop is subject to a charge. The fee will be invoiced directly by SERAFE. No private parabolic mirrors may be installed.
Please respect the employee regualtions at all time.
The Hotel
The 7132 Hotel is located at the entrance to a very special village:
Vals. There are 1'000 inhabitants, 1'000 hotel beds and 1'000 sheep here.
The mountainside resort with its famous thermal spring is a retreat with a private atmosphere. The guests of 7132 escape the grey mainstream here and dedicate themselves to the last true luxury of a hectic modern age: leisure, peace and deceleration.
At 7132, we are talking about a philosophy of enjoyable living. It is a place to relax, be pampered and savour the moment - in an inspiring and stylish environment.
7132 is committed to all things sensual: exceptional architecture and design, world-renowned gastronomy and a spa that sets the standard in the industry. But 7132 is not just the name of the hotel. It is also the postcode of the town. The number stands for a new tourism model. The aim is to turn away from mass tourism and thus maintain the quality and exclusivity of the Vals offer. All of the company's activities are carried out under this name - or rather, this number.
The legendary thermal spring is what sets Vals apart. The St. Peter's spring, from which the highly mineralised water flows at a temperature of 30° Celsius, has been attracting tourists for over 100 years. Architect Peter Zumthor became world famous in 1996 with his design for a new spa. The monolithic building made of raw concrete and 60'000 blocks of Vals quartzite is an architectural homage to the archaic beauty of the Vals Valley. Leading architecture critics around the world have praised Zumthor's work.
Our Outlets
As in architecture or art, the culinary arts are an expression of crossing one's own boundaries. We do this with sensuality and variety - whether fresh pizza from the stone oven or culinary avant-garde, 7132 stands for the highest quality.
The Pizzeria daPapà and the Glenner restaurant are freely accessible to employees. A visit to Blue, Red and Silver is possible by prior arrangement with the management.